San Francisco Supervisor Gordon Mar wants transit officials to appear at a Board of Supervisors hearing.
San Francisco Supervisor Gordon Mar wants transit officials to appear at a Board of Supervisors hearing to explain how the transit agency is doing in meeting its goals in improving Muni Metro service since the end of last summer.
Mar said Tuesday at the Board of Supervisors meeting:
“It’s in the interest of the public to hear from the agency on their progress in meeting their performance goals more broadly.”
He added that his office continues to receive complaints about Muni service:
“I’ve heard from constituents every single day about train and bus delays, long wait times, and reliability issues, and they deserve answers.”
Both the L-Taraval and N-Judah run through Mar’s district in the Sunset.
Since last summer when the closure of the Twin Peaks Tunnel for seismic work affected Muni service citywide, transit officials in August initially set 90-day goals to improve Muni service overall.
The first report from SFMTA Acting Director of Transit Julie Kirschbaum last December to the transit agency’s Board of Directors was a mixed bag of results.
At the time of the report, the agency had a goal of having 96 percent of scheduled service on the street, and achieved 95 percent.
There was a goal of improving on-time performance to 63 percent or above, but it fell short at 55 percent.
The transit agency did meet its goal of reducing gaps in service on Muni rapid bus lines by 5 percent.
Mar last month also called for hearing on Muni train switchbacks.
Jerold serves as a reporter and San Francisco Bureau Chief for SFBay covering transportation and occasionally City Hall and the Mayor's Office in San Francisco. His work on transportation has been recognized by the San Francisco Press Club. Born and raised in San Francisco, he graduated from San Francisco State University with a degree in journalism. Jerold previously wrote for the San Francisco Public Press, a nonprofit, noncommercial news organization. When not reporting, you can find Jerold taking Muni to check out new places to eat in the city.
Years ago, San Francisco Mayor London Breed wrote a message on a tunnel boring machine.
San Mateo County services resumed Thursday after the conclusion of a two-day union strike that started Tuesday over working...
Police in San Jose have arrested a Mendocino man in connection with several counts of misdemeanor peeping and prowling.
So Muni set some fairly modest 90-day goals last fall, didn’t achieve them, and now they’re setting entirely different 90-day goals that, if the state of the subway last night is any indication, they won’t achieve either? Is there a part of the process where someone is actually held accountable for delivering the promised service, or are we just going to keep playing this game every 90 days without actually fixing anything?