Police in Petaluma are warning residents about a potential scam in which thieves are posing as PG&E employees and are demanding customers give them immediate payment to avoid having their utility service disconnected.
The scammers will typically use phone, in-person or online tactics to target customers, according to the Petaluma Police Department.
The scammers will also request a prepaid card or other non-traceable method of payment.
PG&E does not specify how customers should make a bill payment, police said.
Customers with delinquent accounts will receive an advance disconnection notification from PG&E, typically by mail and included with their regular monthly bill.