Time running out on Muni’s classic transfers

Muni is one step closer to getting rid of those iconic, color Muni paper transfers.

The current fareboxes, which date back to 1991, will be replaced with machines that can print real-time passes as soon as Muni riders pay their fare. As reported by SFBay, the San Francisco Municipal Transportation Agency has been shopping through proposals from potential contractors since last year.

The transit agency is now ready to send a contract to the SFMTA Board of Directors at its June 21 meeting. The $22.7 million contract with SPX GenFare includes 1,350 new fareboxes and 50 spares. The new fareboxes will get placed on all trolley and motor coaches, historic streetcars and light-rail vehicles, including Muni’s newer trains coming in 2017.

UPDATE 6/23 The SFMTA board meeting on June 21 meeting was cancelled. The farebox contract will be heard on June 28.
Say goodbye to the old Muni tear-off Muni paper transfers. Transfers will now be pre-printed from new fareboxes.
A sample farebox from GenFare may not represent how the Muni version will look, but will include many similar features including a dispenser for pre-printed transfers.

Documents presented at a SFMTA Citizen Advisory Committee last Thursday said the transit agency plans to pilot the new fareboxes at one of its transit divisions around September and October, and install the rest in the winter.

The new fareboxes will benefit Muni operators, who will not have to carry pre-printed stack of paper transfers and tear off individual passes anymore.

Operators will also not have to remember to change the time on the paper transfer to make sure riders get 90 minutes of travel time. Instead, the new fareboxes will print transfers with a timestamp, which means generous operators who usually give riders a little more time on transfers will end.

The SFMTA said the new pre-printed tickets will provide consistent transfer times for riders, who often receive shorter than 90 minutes on paper transfers. And sometimes, longer.

Another benefit will be curbing the theft and resale of paper transfers on the streets, the transit agency said.

SFMTA spokesman Paul Rose said they expect the savings of printing transfers will be offset with other expenses with the new fareboxes.

To educate the public, the transit agency plans to launch a campaign later this year that will address the use of the new fareboxes, as well as the approaching fare hikes.

Rose said:

“The new fareboxes should help get riders on the vehicle quicker and reduce maintenance costs. Additionally, SFMTA is hopeful that the printing of transfers will reduce the use of paper and thus street pollution.”

Last modified June 23, 2016 9:46 am

Jerold Chinn

Jerold serves as a reporter and San Francisco Bureau Chief for SFBay covering transportation and occasionally City Hall and the Mayor's Office in San Francisco. His work on transportation has been recognized by the San Francisco Press Club. Born and raised in San Francisco, he graduated from San Francisco State University with a degree in journalism. Jerold previously wrote for the San Francisco Public Press, a nonprofit, noncommercial news organization. When not reporting, you can find Jerold taking Muni to check out new places to eat in the city.

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  • When I was a kid (1950's-60's) I collected Muni transfers. Many of the lines had their own (different colored) transfers or groups of lines had their own transfers. I got the bright idea to tape each and every one to the back of my bedroom door. I have a picture of it somewhere in my photo collection. After I left home my mother turned my bedroom into her sewing room and repainted - including the back of that bedroom door. I had a friend in the early 70's who also collected transfers. He used them to avoid paying the fare!!!

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